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Integrations / ServiceM8
Field and job management

ServiceM8, joined to the office.

ServiceM8 handles the job and the technician well. What it does not do is reach into everything else your office runs, which is where the double handling usually survives.

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What we build

What people ask us to do with ServiceM8.

Jobs to accountingCompleted work flowing into invoicing with the right coding and the site evidence attached.
Forms and site evidenceChecklists, photos and sign-off captured on the job and filed where compliance can find it later.
Scheduling and dispatchJob allocation driven by rules rather than a whiteboard and a phone call.
Reporting across jobsMargin, completion and workload views drawn from job data instead of assembled in a spreadsheet.
Usually joined to

What ServiceM8 normally ends up talking to.

Xero and MYOBCRMsDocument storageInternal dashboardsCustomer portals
Before you start

What is awkward about ServiceM8.

Every system has edges. Knowing them before the work starts is cheaper than finding them halfway through.

It is a job system, not a business system

Plenty of businesses try to run everything inside it. Knowing what should live elsewhere is most of the design work.

The Apple lean is real

Its field app has always been strongest on Apple devices. Worth confirming what your crews actually carry before committing.

Forms are where the value hides

Most businesses underuse them. Often the quickest win is getting the right evidence captured at the job rather than chased afterwards.

Services

How this work is usually scoped.

Industries

Who tends to run ServiceM8.

What is being retyped into ServiceM8?

Tell us where the information comes from and what somebody does with it by hand. That is usually enough for us to say whether this is a small job or a real one.

Book a Strategy CallServiceM8 Official Site

ServiceM8 is a product of its own vendor and we are not affiliated with, endorsed by or reselling it. We build and integrate against it on behalf of our clients.