Service
Server & Database Optimisation
Your business system is slow. We find out why, and fix it. Human expertise, AI-accelerated: server and database optimisation for Australian businesses.
Problems it addresses
If any of this sounds familiar, it is worth a conversation.
Your core system has 'just gotten slow': screens lag, reports time out, and staff are left waiting.
Your software vendor says the database is fine and your host says the server is fine, so nobody actually looks.
You have no in-house DBA and can't justify a full-time specialist, so the problem quietly gets worse.
You're about to add load (a new website, an integration, more stores) and you're not sure the system will cope.
What we deliver
A working outcome, not a slide deck.
Fixed-Price Health Check
A read-only, no-risk assessment of your server and database. We connect securely, run industry-standard diagnostics, and make zero changes to your live system in this step.
Plain-English Diagnostic Report
Prioritised findings written for decision-makers, not just engineers: the genuine root cause of the slowness, how bad it is, and what to do, ranked by impact.
Prioritised Action Plan
A costed plan showing who does what (you, us, your software vendor, your host) with validated configuration, indexing, and hardware recommendations ready to action.
Safe Optimisation (on sign-off)
With your approval we apply the fixes (config tuning, indexing, query optimisation) one change at a time, measured before and after, with a documented rollback. No cowboy changes, ever.
Delivery process
How an engagement runs.
Health Check
A read-only, fixed-price assessment. We connect securely, profile the whole environment, and change nothing, the best, lowest-risk place to start.
Report & Action Plan
We deliver the plain-English report with the root cause and a prioritised, costed action plan showing exactly who owns what across you, us, and your vendors.
Safe Optimisation
With your sign-off we apply the improvements carefully: one change at a time, measured before and after, fully reversible, with your approval for every change.
Pre-Integration Readiness
Adding a website, online store, or new integration? We make sure your database can handle the new load before it goes live, so the launch doesn't take down the system your business runs on.
Pricing approach: discovery is a fixed fee. Build work is quoted as a fixed scope and price once discovery is complete, so you decide with the numbers in front of you. Ongoing support is a monthly retainer you can stop at any time.
Questions
Frequently asked.
Will this disrupt our live system?+
No. The Health Check is read-only and changes nothing. Any later changes are made only with your approval, in a quiet window, measured before and after, and fully reversible.
We don't have a database person, is that a problem?+
No, that's exactly who this is for. We handle the technical side and explain everything in plain English, so you can make decisions without needing a DBA on staff.
Our software is from a third-party vendor. Can you still help?+
Yes. We work alongside your vendor and host, and we're clear about which recommendations are theirs to apply versus ours, so it's collaborative, not territorial.
Is our data safe with 'AI-assisted' work?+
Yes. We work read-only first, use least-privilege access, and focus on diagnostics, not your business data. AI is the accelerator; an experienced engineer reviews every recommendation and directs every change.
What does it cost?+
The Health Check is fixed-price, so you know exactly where you stand before we start. Optimisation work is quoted from the findings, no surprises. Book a call and we'll scope it properly.
Tell us the process that is costing you the most time.
We will tell you honestly whether this is the right answer for it.
Book a Health Check →