Service
Custom AI Tools
AI tools built specifically for how your business works, not a generic product you have to work around.
Problems it addresses
If any of this sounds familiar, it is worth a conversation.
You've tried every AI tool on the market and none quite fit: generic, expensive, or can't connect to your data.
Your business has unique workflows or proprietary data that off-the-shelf AI isn't designed to handle.
You need an AI capability that gives you a competitive edge, not the same tool your competitors already have.
You've started an AI project internally and hit a wall: model accuracy or integration complexity.
What we deliver
A working outcome, not a slide deck.
Custom AI Application
A purpose-built AI tool (web app, internal dashboard, or API) designed around your exact workflow and data.
Model Training & Fine-tuning
Where the use case requires it, we train or fine-tune models on your data so the AI understands your domain and terminology.
API Integration
Your new AI tool connected to systems you already use (CRM, ERP, databases, third-party APIs) so data flows automatically.
Ongoing Support Plan
A documented support arrangement covering model updates, performance monitoring, and feature additions.
Delivery process
How an engagement runs.
Requirements Deep-Dive
We spend time understanding your problem: what you're trying to achieve, data you have, constraints, and success criteria.
Solution Architecture
Technical approach: which models, how to structure the app, data pipelines, and integration points.
Prototype & Validate
A working prototype tested against real business examples. You validate before we invest in the full build.
Production Build
Production-ready application with proper error handling, logging, and security, ready for real workloads.
Deployment & Handover
Deployed to your environment, load-tested, documented, and your team trained to maintain it.
Pricing approach: discovery is a fixed fee. Build work is quoted as a fixed scope and price once discovery is complete, so you decide with the numbers in front of you. Ongoing support is a monthly retainer you can stop at any time.
Questions
Frequently asked.
How is this different from an off-the-shelf AI product?+
Custom tools are designed around your specific data, terminology, workflows, and edge cases. Accuracy and fit are meaningfully better.
Do I need to provide training data?+
Depends. Some tools work on foundation models with prompting and RAG, no training needed. Others benefit from fine-tuning.
What tech stack do you use?+
Python and TypeScript, cloud-hosted models unless on-premise is required. Pragmatic choices for reliability.
Who owns the code, and what about the models?+
You own all the custom code and documentation outright, handed over to you in full, source and all, with no licence to keep paying and no lock-in. The underlying AI models are licensed from their providers (OpenAI, Anthropic, or open-source), and everything runs under your own accounts, so access is always yours. Any fine-tuning we do is deployed in your environment. When we're done, the code is yours to run, change, or take elsewhere.
How long until we see results?+
Prototypes in 2–3 weeks. Production in 6–12 weeks depending on complexity. Milestones agreed upfront.
Further reading: Cloud AI, or your own server? · 7 minute read
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