Privacy Policy

TechGurus ("we", "us", "our") is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and safeguard your personal information.

1. Information We Collect

We may collect the following types of personal information:

Contact details — name and email address, provided when you submit our contact form or complete the AI Readiness Quiz.
Quiz responses — your answers to the AI Readiness Quiz, used to generate your personalised score and recommendations.
Booking information — details you provide when scheduling a call via our Google Calendar booking link.
Usage data — anonymised website analytics collected via Google Analytics (see Section 4).

2. How We Use Your Information

We use your personal information to:

Respond to your enquiries and provide the services you have requested.
Deliver your AI Readiness Quiz results and recommendations.
Schedule and conduct strategy calls.
Send you relevant information about our services, only where you have consented or would reasonably expect to receive it.
Improve our website and service offerings.

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

3. How We Share Your Information

We may share your information with the following third-party service providers, solely to deliver our services:

Resend — transactional email delivery (contact form submissions and quiz results).
Google — calendar booking and website analytics.
Vercel — website hosting.

These providers are bound by their own privacy policies and are only given access to the information necessary to perform their functions.

4. Analytics and Cookies

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymised data such as page views, session duration, and general geographic location. It does not identify you personally.

Our website may use cookies for analytics purposes. You can control cookie settings through your browser preferences. Disabling cookies will not affect your ability to use our website.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our website is served over HTTPS and hosted on secure infrastructure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions and quiz results are retained for up to 12 months unless you request earlier deletion.

7. Your Rights

Under the Australian Privacy Principles, you have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or outdated information.
Request deletion of your personal information.
Opt out of receiving marketing communications at any time.

To exercise any of these rights, contact us at the details below.

8. Third-Party Links

Our website may contain links to third-party websites (e.g. Google Calendar, LinkedIn). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or complaints about this privacy policy or how we handle your personal information, please contact us:

Email: support@techgurus.com.au
Phone: 02 8004 7215

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).