Resources
Practical notes on making systems work.
Tools you can use in a couple of minutes, and plain-language guides for business owners and operations managers, not for engineers.
Tools
Shadow AI Audit
Your team is already using AI. Twenty-four questions give you a risk score, your top five risks ranked by what would hurt the business, a 30-day fix list, and an AI policy you can circulate this week.
Start the audit →- A risk score out of 100, and a band
- Your top five risks, ranked
- A 30-day fix list
- An AI policy and use register
Guides
14 guides
Before you build a dashboard
Power BI, or something lighter? Exploring your numbers and simply seeing them are different jobs, modelled differently underneath.
Read →Cloud AI, or your own server?
Running AI in the cloud versus on hardware you own: what each gives you, what it really costs, and when in-house genuinely wins.
Read →Before you automate anything
Four questions to ask about a process before you spend money automating it.
Read →Spreadsheets are not the problem
When a spreadsheet is fine, and the three signs it has become a liability.
Read →What AI actually costs an SME
A plain breakdown of setup, running and support costs for a first AI project.
Read →Keeping your data where it belongs
The questions to ask any vendor about where your business data is processed.
Read →Where AI should, and should not, make decisions
How to decide where AI can act alone and where a person must stay in the loop.
Read →Choosing your first automation
How to pick a high-volume, rules-based process to automate first.
Read →Why we fix the process before the software
Why sorting out the process first makes the software cheaper, or unnecessary.
Read →Getting your systems to talk to each other
The real cost of disconnected tools, and where to start joining them up.
Read →What to ask before replacing a legacy system
Modernise or replace? The questions to answer before you commit, and why staged beats all-at-once.
Read →Keeping AI working after launch
Why AI drifts after launch, and what monitoring and ownership it needs to keep working.
Read →A buyer's guide to custom business tools
Build versus buy, and how to tell when off-the-shelf software has stopped fitting.
Read →Claude, OpenAI and DeepSeek explained
What the differences between the main AI platforms mean for your business, in plain terms.
Read →